Employee Assistance Program (EAP)

Balancing the demands of work, family, and personal needs can be challenging, especially during uncertain times.

The Employee Assistance Program is available to our Associates and their families and is provided by Mutual of Omaha. This program offers counseling, legal and financial consultation, work-life assistance and crisis intervention services to all our benefits- eligible Associates.

Why provide EAP?

Because we care about our Associates and their dependents. The EAP can be used free of charge as needed when you or your dependents are facing emotional, financial, legal or other concerns.

Are the services confidential?

Yes, the EAP is strictly confidential. No information about your participation in the program is provided to Ollie's.

Why might my family or I use the services?

There are many reasons to use these services. You may wish to contact the EAP if you:


  • Are experiencing stress, anxiety or depression
  • Are dealing with grief or loss
  • Need assistance with child or elder care concerns
  • Have legal or financial questions
  • Have concerns about substance abuse for yourself or a dependent


To access the Mutual of Omaha services, call 1-800-316-2796 or visit the EAP site at www.mutualofomaha.com/eap/.