Contact Information

Aon Consumer Benefit Solutions

Aon Consumer Benefit Solutions

Schedule A Virtual Counselor Appointment

Medical Benefits

Independence Blue Cross (IBX)

Diabetes Management Program

http://TeladocHealth.com/Register/PHILACAP

Registration code: PHILACAP

Telemedicine

help@teladochealth.com

TeladocHealth.com

Behavioral, Mental Health & Substance Abuse

1-800-688-1911 (To find behavioral health providers)

1-800-688-1911 (Tele-behavioral health)

Quartet 1-877-258-4010 (To find behavioral health providers)

quartethealth.com/ibx (To find behavioral health providers)

Prescription Coverage

CVS Health

CVS Specialty Pharmacy: 800-237-2767

PrudentRx Specialty Drug ($0 Copay) Program with CVS Specialty: 800-578-4403

Rx Delivery Information: www.cvs.com/content/pharmacy/rxdelivery

Dental Insurance

United Concordia

Dental Providers: unitedconcordia.com/find-a-dentist

Dental Benefits: unitedconcordia.com/GetMDB

Vision Insurance

EyeMed

Vision Provider Locator: eyedoclocator.eyemedvisioncare.com/cityofphilly

Vision Benefits: member.eyemedvisioncare.com/cityofphilly

CAP Wellness

ActiveHealth Management

MyActiveHealth.com/city

CAP Wellbeing

On The Goga Wellbeing Hub

https://hub.onthegoga.com/cap-signup

Employee Assistance Program

ComPsych Guidance Resources

TDD 1-800-697-0353

guidanceresources.com | Click register & input Web ID: CAPCares

Life Insurance

Securian (Minnesota Life)

File a Life Insurance Claim: 215-686-0859

lifebenefits.com

Legacy Planning Resources

securian.com/legacy

Wellbeing Resources

lifebenefits.com/lfg

Travel Assistance Services

US/Canada: 855-516-5433

International: +415-484-4677

lifebenefits.com/travel

Backup Care

Wellthy

https://wellthy.com/member/phila

Critical Illness Insurance, Accident Insurance, & Hospital Indemnity Insurance

Aflac

aflacgroupinsurance.com/customer-service

Term Life

Aflac

aflacgroupinsurance.com/customer-service

Pet Insurance

WAGMO

www.wagmo.io/enroll/start

Flexible Spending Accounts (Health Care & Dependent Care) and Commuter Benefits

Baker Tilly

www.myflexdollars.com

SEPTA KEY Advantage Program

SEPTA/Jawnt

SEPTA: 215-580-7800

Jawnt: 267-762-2694

https://www.SEPTAkey.org

Jawnt: https://app.jawntpass.com

Retirement (Board of Pensions)

Local: 215-685-3441

Anywhere: 800-544-1173

pensions.inquiry@phila.gov

www.phila.gov/pensions

Retirement (Deferred Compensation)

pensions.inquiry@phila.gov

www.philly457.com