SRA provides many helpful resources that can help you navigate your 2024 benefit decisions. Be sure to learn more about, and take advantage of, the great plans available.
Rightway (Interns Eligible)
Reach out to Rightway for assistance with benefit questions at
https://member.rightwayhealthcare.com/ or 1-833-689-0339. You can download the Rightway app in the App Store® or Google Play ™.
Alight Platform and Mobile App (Interns Eligible)
Our Alight platform is the home for all SRA benefit items! Benefit information, useful tools, and the enrollment system can be accessed at digital.benefitsnow.com/SRA. The Alight Mobile App provides you with access to your benefits when and where you need it. With the app, you can easily:
• View or change your benefit elections
• Store and access ID cards
• Stay on top of important messages, and more!
Download it with this link or text 'Benefits' to 67426 (U.S. only).
Cigna’s Enrollment Information Line
Have questions about your Cigna benefits? Get help with understanding your benefits, comparing your Cigna benefit options, or even with finding participating network physicians. You can call Cigna’s enrollment help line 24/7 at 1-888-806-5042.
MyCigna Mobile App
The myCigna mobile app makes it easy to personalize, organize and access your important health information. Use this helpful app to view your ID cards, review recent and past claims, view your Health Savings Account balance, and more! Visit the App Store® or Google Play ™ to download the app.
Kaiser Permanente
Visit here for more information about the Kaiser HMO. Kaiser offers many resources to plan members, including a Kaiser mobile app.
myVirtualCare (Interns Eligible)
Need help finding a doctor? Have questions about claims or benefits? We can help. myVirtualCare plan Members can call 1-833-865-1187 or visit Luminare Health.
Korean Language Resources
Cigna Customer Service
Speak with a Korean-speaking Cigna Customer Service representative by calling
1-855-202-2634, Monday - Friday, 5:00 a.m. to 1:30 p.m. (PT). If you are unable to call within these hours, leave a message for a return call, or call the toll-free number on your ID card.
CVS Caremark
You can also speak with a Korean-speaking CVS Caremark representative at 1-800-521-3935.