So you can really understand your benefits and choose the plans that are best for you, SRA provides many reliable and helpful resources.
These tools can help you navigate your benefit decisions and learn more about the great plans that are available. Be sure to take advantage of them. Here are a few of the many options.
Enrollment Support
Alight Platform
Our Alight platform is the home for SRA benefit materials! Benefit information, useful tools, meeting scheduler and the enrollment system can be accessed at digital.benefitsnow.com/SRA.
Join the Virtual Benefits Fair from October 28 - November 15
You can also join our new interactive virtual benefits fair experience for employees and dependents to learn about the upcoming benefits and how to enroll. Use links below to learn more.
Full-time employees click here.
Live Group Meeting on November 6
SRA is holding a Live Group Meeting on November 6 at 12 p.m. PST/3 p.m. EST. Led by a benefits professor, the event will cover key benefits topics and answer your questions.
Register here.
Cigna’s Enrollment Information Line
Have questions about your Cigna benefits? Get help with understanding your benefits, comparing your Cigna plan options, or finding participating network physicians. You can call Cigna’s enrollment help line 24/7 at 1-888-806-5042.
Kaiser 101
Visit here for more information about the Kaiser HMO medical plan. Kaiser offers many resources to plan members, including a Kaiser mobile app.
myCigna Mobile App
The myCigna mobile app makes it easy to personalize, organize and access your important health information. Use this helpful app to access your ID cards, review recent and past claims, check your Health Savings Account balance, and more!
Visit the App Store® or Google Play ™ to download the app.
myVirtualCare 101
Need help finding a doctor? Have questions about claims or benefits? We can help. Learn more about whole-person virtual care through myVirtualCare plan at trustmarkbenefits.com/myvirtualcareaccess/introduction.
Korean Language Resources
Cigna Customer Service
Speak with a Korean-speaking Cigna Customer Service representative by calling 1-855-202-2634, Monday - Friday, 5:00 a.m. to 1:30 p.m. (PT).
If you are unable to call within these hours, leave a message for a return call, or call the toll-free number on your ID card.
CVS Caremark
You can also speak with a Korean-speaking CVS Caremark representative at 1-800-521-3935.