Shared Service Center (SSC)
NA HR Shared Service Center (SSC)
Monday-Friday, 6:00 a.m. to 6:00 p.m. (PT)
Select 3 (SRA/NEXT), 1 (Benefits)
Knox > GHRP Portal > Ask HR > Employee Service to submit a ticket
Online Enrollment Platform
Alight
Monday-Friday, 6:00 a.m. to 6:00 p.m. (PT)
Select 3 (SRA/NEXT), 1 (Benefits), 1 (Enrollment Assistance)
Benefit Navigation Support
Rightway
https://member.rightwayhealthcare.com/
Download the Rightway app in the Google Play Store or app store
Mental Health Program/Employee Assistance Program
myVirtualCare Plan
Cigna Medical & Dental
Cigna Open Access Plus (OAP) Plan
Cigna HSA Plus Plan
Cigna Dental PPO + Buy-Up Plans
1-800-244-6224 (English - Available 24/7)
1-855-202-2634 (Korean)
Kaiser
Supplemental Medical Coverage
Critical Illness Insurance
Accidental Injury Insurance
Hospital Indemnity Insurance
Prescription Drugs
Vision
Flexible Spending Accounts
Life Insurance/AD&D
Permanent Life Insurance with Long Term Care
Legal Services Plan
Identity Theft Protection
Student Loan Refinancing
Digital Sleep Improvement and Anxiety Support Therapeutic Programs
Donation Matching
Discount Programs
Pet Insurance
Backup Care
Health Savings Account HSA
NOTE: This website is intended to summarize the benefits you receive from SRA. The actual determination of your benefits is based solely on the plan documents provided by the carrier of each plan. This summary is not legally binding, is not a contract, and does not alter any original plan documents. For additional information, please contact mybenefitsteam@samsung.com.