Where to Go for Care
Knowing where to go for care can save you time and money. Going to the ER or calling 911 is always your best option for life-threatening emergencies. However, for non-life-threatening needs, consider virtual care, a visit to your PCP, a retail health clinic or an urgent care center. For more information check out the Anthem Flyer on PDSConnect.
Anthem LiveHealth Online
With LiveHealth Online, you’ll be able to talk to a doctor right away, any time of the day or night, from the comfort of your home or office. This service should be used for things like colds, flu, headaches, sinus infections, fever, etc. All you need is a smart phone with web service or a computer/tablet with an internet connection.
How it Works
Members must first register at livehealthonline.com.
- HDHP with HSA plan members pay $55 – $80 per visit for urgent care and primary care (which counts toward the plan year deductible and out-of-pocket maximums). Once the deductible is met, members pay 20% of the visit cost.
- PPO & EPO plan members have a $0 copay per visit.
If you have questions regarding the enrollment process, or for questions regarding your specific benefits, contact a Benefits Advocate at (877) 536-8693 or pdsbenefits@aon.com, M-F 6:00 am to 4:00 pm PT.
Important Notice: This site provides information about the benefits and coverages that are available across the benefit plans maintained by PDS Health (“PDS®”) and by its PDS Supported Entities. This site applies to all team members. The term “team member” in this site refers to you, whether your employer is PDS® or a PDS Supported Entity. When the term “plan” or “Plan” is used in this site, it refers to the benefit plans that each employer makes available to its team members.
This site provides a general description of your employer’s benefits, and it serves as a summary of material modifications to the ERISA-required Summary Plan Descriptions applicable to these benefits (e.g., benefit booklet or evidence of coverage). This site does not describe all terms and conditions that may apply to your benefits. Details, including terms, limitations, and other conditions are provided in the ERISA plan document. If the information in this site differs from the ERISA plan document or Summary Plan Descriptions, then the ERISA plan document and Summary Plan Descriptions should prevail, as applicable.