Changing Your Benefits
Qualifying Life Events
Other than during annual open enrollment, you may only make changes to your benefit elections if you experience a qualifying life event, including marriage, divorce, the birth/adoption of a child or gain/loss of other coverage. You have 30 days from the date of your qualifying life event to make changes to your benefit elections.
Visit the People Services Center and follow the steps in this Quick Reference Guide (QRG) to change your benefit elections. Alternatively, you can contact a Benefits Advocate at (877) 536-8693. If you miss the 30-day window you will need to wait until the next annual open enrollment to make changes. Financial hardship is not considered a qualifying life event and is not eligible for enrollment changes outside of your new hire or open enrollment window.
When you enroll a dependent in a PDS Health medical, dental, and/or vision plan, you must provide supporting documentation specified by PDS Health to verify that the individual(s) you have enrolled meet the eligibility requirements. For a more detailed list of eligible dependents and required documentation, check out the Dependent Eligibility Verification flyer on PDSConnect.
If you have questions regarding the enrollment process, or for questions regarding your specific benefits, contact a Benefits Advocate at (877) 536-8693 or pdsbenefits@aon.com, M-F 6:00 am to 4:00 pm PT.
Important Notice: This site provides information about the benefits and coverages that are available across the benefit plans maintained by PDS Health (“PDS®”) and by its PDS Supported Entities. This site applies to all team members. The term “team member” in this site refers to you, whether your employer is PDS® or a PDS Supported Entity. When the term “plan” or “Plan” is used in this site, it refers to the benefit plans that each employer makes available to its team members.
This site provides a general description of your employer’s benefits, and it serves as a summary of material modifications to the ERISA-required Summary Plan Descriptions applicable to these benefits (e.g., benefit booklet or evidence of coverage). This site does not describe all terms and conditions that may apply to your benefits. Details, including terms, limitations, and other conditions are provided in the ERISA plan document. If the information in this site differs from the ERISA plan document or Summary Plan Descriptions, then the ERISA plan document and Summary Plan Descriptions should prevail, as applicable.