Employee Assistance Program and
Wellness Support
Life is messy and sometimes we need someone to talk to or someone to help us process our feelings. Maybe you are considering a big decision and want to get some advice. With the Employee Assistance and Wellness Support Program managed by New York Life, you and your family members have private access to unlimited telephonic support and extensive web-based work/life resources. Members can call the toll-free number 24/7 to access counseling and referral services from anywhere in the U.S. This benefit is provided at no cost to you and includes:
- Three Face-to-Face Visits*
- Child and Elder Care Resources
- Online Financial Calculators and Tools
- Community Resources
- Parenting Information and Resources
- Tips on Dealing with Emotions
- Help Handling Life Events or the Loss of a Loved One
- Identity Theft Victim Recovery Services
*California and Nevada team members may confer with a local consultant up to three times in a six month period
Confidential access 24/7 by calling New York Life at (800) 344-9752, or visiting guidanceresources.com. See PDSConnect for web ID/Company name.
(800) 344-9572
If you have questions regarding the enrollment process, or for questions regarding your specific benefits, contact a Benefits Advocate at (877) 536-8693 or pdsbenefits@aon.com, M-F 6:00 am to 4:00 pm PT.
Important Notice: This site provides information about the benefits and coverages that are available across the benefit plans maintained by PDS Health (“PDS®”) and by its PDS Supported Entities. This site applies to all team members. The term “team member” in this site refers to you, whether your employer is PDS® or a PDS Supported Entity. When the term “plan” or “Plan” is used in this site, it refers to the benefit plans that each employer makes available to its team members.
This site provides a general description of your employer’s benefits, and it serves as a summary of material modifications to the ERISA-required Summary Plan Descriptions applicable to these benefits (e.g., benefit booklet or evidence of coverage). This site does not describe all terms and conditions that may apply to your benefits. Details, including terms, limitations, and other conditions are provided in the ERISA plan document. If the information in this site differs from the ERISA plan document or Summary Plan Descriptions, then the ERISA plan document and Summary Plan Descriptions should prevail, as applicable.